FMC Natatorium Cancelation and No-Show Policy
Effective immediately, January 2021, for all stroke clinic sessions, cancelation must be made at least 24 hours in advance or your account will reflect that you did attend the session. No-shows will reflect that you did attend the session.
You may call the Natatorium at 630-537-1188 or send an email to info@fmcnatatorium.org to cancel.
If cancelation is made more than 24 hours in advance, your account can have the missed session extended. For 6 week session, we offer one extension.
We are setting this policy because we have an instructor(s) at the natatorium to provide your lesson, have reserved pool space to accommodate and have turned away others interested in lessons.
We appreciate your understanding of our policy.